International Delivery – Complimentary shipping on all orders over £300 (via Royal Mail trackable airmail). All Orders under £300 for international delivery are charged at £10.00. How long the shipment takes will depend on the destination. Usually taking between 5-15 working days. We can not guarantee shipping times, please contact us at firstname.lastname@example.org for more information.
Our shipping partner, DHL Express, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you. If you choose this as a convenient option for you to handle your delivery, we are not responsible if the parcel is lost or stolen.
We can not be held responsible for any shipping delays or lost parcels caused by the carrier or the destinations customs department.
Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.
Please be aware that no refunds are accepted on any monogrammed products.